ServiceNow Interview Questions and Answers – User Shared Q&A (Set 10)
Pratik 2023-12-11 14:08:45
How we can add 51-100 record out of 100 record available in Excel file.
Mohammed Mustafa V 2024-01-17 06:57:25
Select row header 50.
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0 Helpfuls
Alaya 2023-12-18 20:51:51
I was asked in interview: On the incident form generally assigned to field is dependent on assignment group. What will happen if we remove the assignment group from the form, will assigned to field still be dependent on assignment group or will it show all the users?
Khaleed 2024-01-18 09:34:49
It will show all the users.
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Sharath 2024-06-26 06:03:44
It will show all the ITIL users as per the default Use reference qualifier.
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Bushra 2024-10-14 23:07:17
Add assignment_group(backend name of group field) in the dependent value of assigned_to field
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How we can add 51-100 record out of 100 record available in Excel file.
Abel Tuter 2025-06-06 22:14:13
Create onBefore transform script and add this
(function runTransformScript(source, map, log, target /*undefined onStart*/ ) {
// Add your code here
if(source.sys_import_row >= 100 ){
error = true;
}
})(source, map, log, target);
1 Helpfuls
GVK 2026-03-25 03:40:13
you can use onBefore transform script and skip the 1st 50 rows
(function runTransformScript(source, map, log, target /*undefined onStart*/ ) {
// Add your code here
var currentRowNumber = source.sys_import_row;
if (currentRowNumber < 50) {
ignore = true;
log.info('Skipping this row ' currentRowNumber);
}
})(source, map, log, target);
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1 Helpfuls
Karthik 2024-01-09 07:23:26
A senario where there multiple priority and different category incidents. In this how you manage the conflit of incidents among the team members?
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Atharva 2024-01-10 04:28:49
How to call script include in background script?
Namrata 2024-01-10 07:17:43
You can use below script :
var scriptInludeVariable=new ScriptIncludeName(); //Replace ScriptIncludeName with your script include name
scriptInludeVariable.functionName();//functionName-> One of the function name from your script include
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Gvk 2025-08-05 04:25:58
new ScriptIncludeName().functionName();
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Vishnu Priya 2024-01-10 07:13:06
When user opens any incident which has child incident then there should be message saying for assignee group members that "This incident is parent for INCXXXXXX", child incident needs to be resolved before resolving parent incident, how to implement this scenario?
0 Helpfuls
Mustafeez 2024-01-12 14:49:29
What is mutual authentication in Integration? How can I create it?
sridhar 2024-10-07 23:47:13
Mutual Authentication is nothing adding SSL Certificates on third party system which is generated on servicenow system.
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0 Helpfuls
Agnivesh 2024-01-12 14:50:55
What all roles are to be given to the users while performing Inbound and Outbound Rest integration?
Ravi 2024-01-24 06:19:41
Web service access only
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Anuj 2024-04-08 23:47:32
Web service access only is the checkbox to prevent login. "ITIL" role is required for integration.
1 Helpfuls
1 Helpfuls
Dinesh Kumar 2024-01-27 07:07:03
GlideQuery() and GlideFilter() usage
Bhargav 2024-07-21 19:56:24
The GlideQuery API is an alternative to GlideRecord to perform CRUD operations on record data from server-side scripts.
The GlideFilter API is case-sensitive by default where as GlideRecord and GlideQuery queries are case-insensitive. Use the setCaseSensitive() method to enable or disable case sensitivity when using GlideFilter.
0 Helpfuls
0 Helpfuls
how to call script include in business rules?
KUSHAL TM 2024-02-02 12:41:24
for example, write below code in your BR.
var scrptInc=new yourScriptIncludeName();
scrptInc.functionNameOfYourScriptInclude();
1 Helpfuls
GVK 2025-09-08 07:15:38
method 2 : new scriptIncludeName().myFunction();
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0 Helpfuls
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